FAQ Service page

Frequent asked questions
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Please browse the list of links below to find our response to your question or simply scroll down the page to look for the responses against the questions. If you don't see your question, please send us an e-mail directly at info@smashmma.com to ask us or fill out Contact us form and submit your questions to our experts.
1. What is your minimum order quantity?
2. We want a product which is not pictured in your web site. What do we do?
3. What are your terms of delivery?
4. What are your terms of payment?
5. What is your pricing policy?
6. Will you comment on the sensitive topic of your price level?
7. What is order lead time or delivery time?
8. Do you have any better way to quicken the delivery time?
9. What is your policy regarding product samples and dispatch?
10. What are technology capabilities and management facilities available at Techspec?
1. What is your minimum order quantity?
Just contact us. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.
2. We want a product which is not pictured in your web site. What do we do?
To claim quality is one thing, to deliver it another. Our product quality is maintained in our multi-step quality control procedures.Our products are made according to preset product spec sheets or tech packs of each product which contains all the details & criteria about the product manufacturing from the start till the completion of order from the selection and purchase of raw material to the shipment of consignment. These tech packs are developed, after receiving customer order along with product specifications, by our quality assurance department with the coordination of research and development and production departments. The customer feedback always holds important place in this process as well as in house developed, tried consistent quality control procedures.
3. What are your terms of delivery?
We usually do not set any limit for minimum quantity for placing an order for our running items. However, we suggest you to contact us about minimum order limit for any new requirements or new product development.
4. What are your terms of payment?
To claim quality is one thing, to deliver it another. Our product quality is maintained in our multi-step quality control procedures.Our products are made according to preset product spec sheets or tech packs of each product which contains all the details and criteria about the product manufacturing from the start till the completion of order from the selection and purchase of raw material to the shipment of consignment. These tech packs are developed, after receiving customer order along with product specifications, by our quality assurance department with the coordination of research and development and production departments. The customer feedback always holds important place in this process as well as in house developed, tried consistent quality control procedures.
5. What is your pricing policy?
Just contact us. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.
6. Will you comment on the sensitive topic of your price level?
We usually do not set any limit for minimum quantity for placing an order for our running items. However, we suggest you to contact us about minimum order limit for any new requirements or new product development.
7. What is order lead time or delivery time?
To claim quality is one thing, to deliver it another. Our product quality is maintained in our multi-step quality control procedures.Our products are made according to preset product spec sheets or tech packs of each product which contains all the details and criteria about the product manufacturing from the start till the completion of order from the selection and purchase of raw material to the shipment of consignment. These tech packs are developed, after receiving customer order along with product specifications, by our quality assurance department with the coordination of research and development and production departments. The customer feedback always holds important place in this process as well as in house developed, tried consistent quality control procedures.
8. Do you have any better way to quicken the delivery time?
Just contact us. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.
9. What is your policy regarding product samples and dispatch?
We usually do not set any limit for minimum quantity for placing an order for our running items. However, we suggest you to contact us about minimum order limit for any new requirements or new product development.
10. What are technology capabilities and management facilities available at Techspec?
To claim quality is one thing, to deliver it another. Our product quality is maintained in our multi-step quality control procedures.Our products are made according to preset product spec sheets or tech packs of each product which contains all the details and criteria about the product manufacturing from the start till the completion of order from the selection and purchase of raw material to the shipment of consignment. These tech packs are developed, after receiving customer order along with product specifications, by our quality assurance department with the coordination of research and development and production departments. The customer feedback always holds important place in this process as well as in house developed, tried consistent quality control procedures.